Privacy Policy for Ibet789 Platform

How Long Records Are Kept

Contact form messages and our replies are kept for as long as necessary to resolve your enquiry. After that, they are deleted. In practice, this is usually a few weeks. No copy is retained once the conversation is finished. Server logs are stored for a short period – typically a few months – then automatically overwritten or deleted. When the data is no longer needed for security or analytics, it is removed. We do not keep any personal data indefinitely.

Who Data Is Shared With

We share anonymised visitor data with analytics providers who help us understand how the platform is used. These providers act only on our instructions and are not allowed to use the data for their own purposes. Hosting providers also have access to server logs to keep the site running. Your personal data is never sold, rented or traded to any third party. The only people who see your contact form details are our support team and, where necessary, the technical team maintaining the site. No one else receives it.

Cookies and What Turning Them Off Costs

This site uses cookies – small text files saved on your device – to remember your preferences and to help the platform function properly. Some cookies are essential for basic operation, such as keeping you logged in while you browse. If you disable all cookies in your browser settings, the site will still load but some features may not work correctly. For example, you might need to re-enter your language choice on every page. You will still be able to access all content, but the experience will be less smooth.

Why We Hold Each Type of Data

Your contact form submission is held so that we can reply to your enquiry. Without it, we would have no way to reach you. The message itself is stored only to keep a record of your question and our answer, which helps us handle any follow-up. The server logs – IP address, browser and pages viewed – are held to monitor the performance and security of the site. They help us detect technical faults, prevent abuse and understand which parts of the lobby are most popular, so we can improve the experience.

Your Right to Access or Delete Your Data

Under Malaysian personal data protection law, you have the right to ask for a copy of any personal data the site holds about you. You also have the right to request that it be deleted. To make either request, use the contact form on the site. We will process your request without undue delay. If you ask for deletion, we will remove all data we can identify as yours, except where we are required by law to keep it. There is no charge for making these requests.

What We Collect and When

When you fill in the contact form on this site, you submit your name, email address and the message you write. This happens only when you choose to send it. The site does not collect data from you in any other way unless you voluntarily provide it. Like all web servers, our server automatically records your IP address, the type of browser you use, the pages you view on the platform and the time of each visit. This information is logged for every visitor, regardless of whether you use the contact form.

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